Returns Policy

ALL SALES ARE FINAL. Unfortunately, we are not able to take returns on any item. Because all pieces are made to order, returns and refunds are not accepted unless the item is damaged or there was a mistake on our part.

In the case of a repair or damaged piece, we do not refund shipping costs and will cover damages up to a week of delivery. If we believe the item was intentionally damaged or misused we reserve the right to refuse any exchange or return.

We do cover repairs up to a month after receipt of your order, and after that will charge our cost. Once your item is shipped you will be sent tracking information, as a signature is required upon delivery.
Preeka’s is not responsible for items damaged or lost in transit.