Policy

ORDERS

Orders may be placed online at www.preekas.com at any time. Most of Preekas pieces are made to order Each piece is individually made here in Dubai , and because of this may take up to three weeks to ship.

Shipment time will reflect your chosen shipment rate. Items will be shipped upon your selection of shipment rate at checkout:

  • Standard Shipping (up to three weeks)
  • Rush Shipping (up to two weeks)
  • Priority Rush Shipping (guaranteed ship within 10 days if not sooner)

If you have selected a shipment rate and we are unable to fill your item in the time selected, we will refund the difference to the credit card used for the original purchase. Once your order is placed, you will receive a confirmation email. If you need a piece by a specific date please contact (EMAIL) before you place your order and we will do our best to accommodate your request.

Pieces are shipped via FedEx with insurance covering your order based upon the value of each piece.

Once your order is placed you have 24 hours to cancel or modify your order.

SIZING

All ring sizes come in EU sizing. Please be sure of your ring size when placing an order, as once your ring is made it can most likely not be resized - every ring on the site can be made in any EU ring size.

Each necklace can be made with any additional length extension. Please read the length of each necklace in the description to ensure it will fit. In the case you do need added length we can provide a length extension for an additional fee.

I WANT SOMETHING CUSTOM!

We can help! We specialize in custom pieces as well as custom engagement rings. Please email us for inquiries

For any further inquiries please email us at

INTERNATIONAL SHIPPING

We currently have a very concise list of countries that we ship to outside of the United Arab of Emirates. If you would like to make a purchase and you do not see your country listed, please contact us at ( my email ) and we will have someone from our tem to contact you for your purchase. For international shipping, customers are responsible for all tax/duties that are required when going through customs.

RETURNS & EXCHANGES

ALL SALES ARE FINAL. Unfortunately, we are not able to take returns on any item. Because all pieces are made to order, refunds and returns are not accepted unless the item is damaged or there was a mistake on our part.

In the case of a repair or damaged piece, we do not refund shipping costs and will cover damages up to a week of delivery. If we believe the item was intentionally damaged or misused we reserve the right to refuse any exchange or return.

We do cover repairs up to a month after receipt of your order, and after that will charge our cost. Once your item is shipped you will be sent tracking information, as a signature is required upon delivery.

Preeka’s is not responsible for items damaged or lost in transit.

SITE IMAGERY

Product imagery may be subject to change without notice. All products are shot to show as much detail as possible, some products may appear larger or smaller than their actual size. Also, be aware every computer monitor has different settings so color and size may vary

DISCLAIMER OF LIABILITY

We make no representations or warranties of any kind, such as loss or damage of products

TRADEMARKS

Preeka’s, LLC. and any other product or service name or slogan contained in our site are trademarks of Preeka’s, LLC and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Preeka’s LLC or the applicable trademark holder. All other trademarks, registered trademarks, product names and Preeka’s, LLC names or logos mentioned in our site are the property of their respective owners.

LASTLY

Preeka’s, LLC, Inc. reserves the right to refuse sales or cancel orders placed by a customer in violation of the site’s terms or as otherwise determined by Preeka’s, LLC.